Although the web hosting service provided by the different companies seems identical, every provider has their own platform with its own tweaks and ways to perform certain tasks. That’s the reason why, an info-packed knowledge base would be quite helpful both for people with little to no practical experience and for technically proficient individuals who will at some point discover how specific operations are carried out, but will waste precious time in the process. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users time and efforts. The end result is more satisfied customers, since they can easily find the information they desire, and a whole lot less work for the client service staff members, because usually the majority of the queries and problems that customers have are already included in the knowledge base. On the condition that the articles themselves are expertly written and cover more things, you will be able to discover more not only about your own account, but also about the hosting service as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you have bought your first cloud website hosting account through our company or have moved your site over to us, you’ll grow used to our platform and our custom-created Hepsia hosting Control Panel in a jiffy thanks to the fact that we have prepared a substantial online knowledge base where you can find all the information that you’ll ever need – both general info regarding the web hosting service as a whole and more specific info about the different functions that you can make use of and the predicaments that you may come across. The articles are available in 2 locations. The whole article collection is accessible through the Control Panel’s Help section. You can find articles that are dedicated to the different functions in each and every section of the Control Panel as well. You can learn how to accomplish basically everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles feature thorough instructions, so you won’t ever get bewildered because of an ambiguous text. Certainly, in case you have a more specific problem and you can’t find anything about it in our knowledge base, you can touch base with our technical support staff representatives 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting services, will permit you to access the thorough online documentation that we’ve prepared for you. The articles offer general info about our services, instructive tutorials about the different features that you can make use of, together with troubleshooting guidelines that can help you rectify common issues that you could encounter. The topics that we have included cover more or less everything, from simple things such as how to host a new domain in the account, to more elaborate ones such as which SSH commands are allowed on the semi-dedicated servers. Relevant articles about the features of a specific Control Panel section will always be available on the right side of the page that you are on, whilst the complete article list is accessible through the all-encompassing Help section.