Phone Support in Cloud Website Hosting
In case you choose to buy one of our cloud website hosting services, you'll be able to talk with our customer support crew over the telephone for 14 hrs a day. We will help you select the most suitable package for your sites since we realize that it's better to discuss this kind of matters with a live person. If you already have an account, we're able to assist you with all sales/billing questions and / or general matters, even with some tech matters which don't involve too much time or escalation to a system administrator because it will be more appropriate to open a support ticket for time-consuming matters in order to have the entire communication in a single place. We have telephone numbers in the US, the UK and Australia, so you will be able to call the one you prefer and talk to our representatives.
Phone Support in Semi-dedicated Hosting
The support services forall of the semi-dedicated server packages that we offer feature live phone support for fourteen hours a day. If you hesitate which package will be appropriate for your sites, you want to learn more about a package's features or you need any other type of info about our solutions, you'll be able to call any of the local numbers which we have in the United States of America, the UK and Australia and our support representatives will assist you. In case you already have an account, you can get in touch with us about sales and general matters, although we're often able to help with a large number of tech issues as well. For strictly tech difficulties you need to employ our in-built ticketing system where the conversation between you and our tech support team will be in one place, which is the better option if the problem needs longer time to be resolved or it has to be escalated to our sysadmins.