Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high–quality support without delay is our high priority, so we back up each cloud website hosting services plan with a 1–hour ticket response warranty. After you supply a ticket or post a message, our client customer assistance team will do all they could do to present the most acceptable remedy for your case and to supply you with information in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily email us 24x7x365 with any question you could have in connection with Hostingjl’s offerings. We’ve got employees working constantly to offer help and support any time necessary. Feel free to use the ticketing system or send us an e–mail at any time, or pick–up the telephone or make use of the live chat during working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • We have incorporated a huge knowledge base into the Control Panel so as to receive practical step by step guidance anytime. Each area of the Control Panel possesses its own contextual guide area having a selection of how–to articles. We have also prepared video lessons to provide you with a far better visual representation of how to complete any presented activity.