Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Hosting Control Panel you can find a detailed Help Center section featuring lots of articles and commonly asked questions. They are compiled by our support team of trained techs. Just type in your question and our intelligent software will show you the most appropriate answer.

  • Top quality support service
  • Instructional Videos

  • For people who want to find out how to troubleshoot a typically encountered problem by watching a video tutorial, we have added a collection of video tutorials to our Hosting Control Panel. All the video clips are brief and simple to comprehend. They offer visual presentations of different web site administration procedures.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • With all our semi–dedicated servers, we offer a 24x7x365 support service with a 60–minute response time guarantee. A group of capable techs will be at your disposal to reply to all the queries that you may possibly have. During off–peak hours, a response will be provided in even less than 20 minutes.