Help and Support Channels
A 60–minutes Ticket Response Warranty
Our group of specialists will do their best to respond to your help tickets within approximately 1 hour. If, however, the situation you have experienced calls for help from the Admin =Department,= we will forward the ticket to the person on duty and will submit a note to tell you.
Expert Technical Help And Support Service
We’ll be online for you round the clock to provide you with assistance and client support and to aid you with any issue that you could possibly stumble upon while handling your virtual server. We’re able to help you with all pre–configured software applications, such as your Operating System, server admin panel (dependent upon the VPS type) and the Hosting Control Panel produced 100% by our developers.
An Informative Help Section
Each section of the Hosting Control Panel that is included absolutely free with your VPS offers an included articles base. One can find an array of in–depth how–to articles and a collection of step by step video courses that demonstrate all the standard site maintenance duties. You can easy–access them by pressing the Help or Video buttons in the right part of each Control Panel section.